Legal terms around wallets and access
Our Legal position is practical: you need to provide accurate account details, complete phone verification before account access, and use a payment method held in your own name where that check is required. Eligibility depends on local law, so access may differ by Indonesian region and
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can change when local rules change. Wallet records show the rail selected for each transaction, including DANA, OVO, GoPay and QRIS; bank transfer and virtual account references remain tied to the account record used for the request. We may ask for clarification when a payment name,
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phone detail or transfer reference does not match. These checks help us keep account and payment records connected without presenting a wider promise than the applicable rules allow.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.